Serving approximately 50 km from Preston 0478 555 300 · evergreen@evergreen-ec.com

Evergreen customer guide

What preparation and drainage does artificial grass need?

A practical Melbourne guide to the base, levels, drainage, joins, edges and quotation details behind a finished artificial lawn.

Updated 28 October 2026 · Evergreen Exteriors Care

Artificial grass needs a suitable base beneath the finished surface. Before quoting, Evergreen checks the existing ground, access, levels and the way water leaves the area. A neat-looking roll of grass cannot resolve poor drainage by itself.

What preparation is normally needed?

  • Clear and assess: identify existing lawn, roots, loose material and any services that could affect the work.
  • Set the levels: allow space for the selected base and turf while planning joins to paths, garden edges and gates.
  • Prepare the base: excavate as required and install a suitable compacted base. Materials and depth depend on the soil, use and chosen turf system.
  • Plan drainage: establish where water will go, particularly where the ground already holds water.
  • Finish the turf: plan cuts, joins, secure edges and any infill to the product’s installation requirements.

There is no single base specification for every Melbourne yard. Tell us about soft ground, pooling water or recent filling so these can be assessed before installation.

Can artificial grass fix a yard that holds water?

Artificial grass alone does not correct poor drainage. Existing pooling, low points, soil conditions and the route water takes from the area should be assessed before the base and finished levels are confirmed. The selected turf and prepared base need to work as a system rather than relying on the visible surface alone.

Is ground preparation included in the grass price?

Ask for the complete scope in writing. Our website lists artificial grass supply and installation separately from land preparation. Existing lawn removal, excavation, disposal, filling, edging and drainage may affect the final quotation. Comparing only a price per square metre can miss these items.

What should an artificial grass quotation include?

The written quotation should identify the measured area, selected turf, included clearing and excavation, base preparation, installation, joins, edges and infill where required. Disposal, filling, drainage, restricted access and work around existing paths, concrete, garden beds, posts or retaining walls should be listed as included or separate.

For a larger front-and-back project, send the complete plan before work begins. This helps the quotation consider construction order, material access and finished levels where artificial grass meets concrete, fencing or gates, garden edges and retaining walls.

Pets, regular use and ongoing care

Tell Evergreen whether the area will be used by pets, children or frequent foot traffic before the product and installation scope are confirmed. The expected use can affect turf selection, drainage, cleaning access and how the edges and joins are planned.

Is artificial grass maintenance-free?

No. Artificial grass generally needs less routine care than natural lawn, but leaves and debris still need removal, spills and pet areas need suitable cleaning, and the surface, edges, joins and infill should be maintained according to the selected product guidance.

Can artificial grass be planned for a yard used by pets?

Yes, but tell Evergreen about pets before the turf is selected and quoted. Drainage, cleaning access, edging, the expected level of use and the product-specific care instructions should be considered for the area.

What can I send for a quote?

  • Your suburb and approximate length and width of each area.
  • Wide photos of the whole yard, plus close-ups of edges and any uneven areas.
  • The narrowest access width and whether materials must pass through the house or a side gate.
  • Details of what will stay, what needs removal and any known drainage problems.
  • How the area will be used, including pets or frequent foot traffic.
Completed artificial grass front-yard project in Donnybrook
Evergreen’s completed Donnybrook front-yard project. View the before-and-after photos.

Can fencing and landscaping be quoted together?

Yes. Evergreen provides fencing, gates, retaining walls and landscaping, so you can request one assessment covering the services your project needs. Tell us the full plan at the start. We can confirm the scope and sequence so access and final levels are considered before new surfaces are finished.

View our artificial turf and landscaping service near Preston, read the combined backyard planning guide, check your suburb, or send photos for a free quotation.

Evergreen provides artificial grass and site-preparation quotations across Preston, Reservoir, Epping, Wollert, Craigieburn, Donnybrook and suitable northern, north-western and western Melbourne suburbs. Availability and the complete scope are confirmed for each property.

Further reading: TigerTurf Australia explains why levels and drainage should be planned before the base is built and why artificial grass still requires product-appropriate maintenance. Product-specific installation and care requirements should be confirmed for the grass selected.

Get a quote for your property.

Send your suburb, approximate measurements and site photos.

Contact Evergreen